Anyone who has struggled with stress and concentration in the office should have a look at this article. There is definitely not enough thought put into making workplaces sonically comfortable, but with greater emphasis on acoustic architecture many of the distractions and annoyances in noisy offices can be greatly reduced.
I like the way this article sells it as a way to increase productivity, telling the boss that we are costing them thousands of pounds a year through sonic distraction. But then I guess that is the language of business and if it makes them listen that's fine by me.
I'd just settle for a few less headaches.